Frequently Asked Questions
+ Do I need a reservation?
+ Do I need a reservation?
We do not have an on site office so please contact us at 512-844-7633 or info@georgetownstoragespace.com to arrange signing the contract and activating your code.
+ Do I have to rent in person?
+ Do I have to rent in person?
No, we have made this process easy for you by having our contracts available on the web page! If you would rather sign in person we can arrange for that. We do not have an on site office so please call ahead at 512-844-7633.
+ Do you have electrical outlets available?
+ Do you have electrical outlets available?
No, we do not.
+ Do you provide locks?
+ Do you provide locks?
No, we do not provide locks for your trailer hitches. As an added security you can feel free to add that at your discretion. We do have security cameras and the gate will have a record of who has entered.
+ Do you keep my access code?
+ Do you keep my access code?
Yes, we know people might forget their codes so we will keep a record of those. Also to make sure there is no duplication of codes selected. We will not release the codes to anyone that is not listed on the contract.
+ When can I access my parking spot?
+ When can I access my parking spot?
The lot is available for you 24/7, 365 days a year!
+ Do you rent month to month or do I have to sign a long term lease?
+ Do you rent month to month or do I have to sign a long term lease?
We rent all spaces month to month, no long term lease is required.
+ What kind of documentation so I need to provide to rent a spot?
+ What kind of documentation so I need to provide to rent a spot?
We need a valid, government issued form of identification with a photograph.
+ Do I need insurance for items in my parking spot?
+ Do I need insurance for items in my parking spot?
Yes, for our tenants protection you are responsible for maintaining insurance on the items you store. We will ask you for this information when you are signing the contract.
+ Do you have automatic payment options?
+ Do you have automatic payment options?
Yes, we can set up auto payment through a credit card.
+ If I don’t want to pay auto debit, can I send a check?
+ If I don’t want to pay auto debit, can I send a check?
Yes, you can mail a check. Rent is due on the 1st of each month with a 5 day grace period.
+ What if I am late in making my payment?
+ What if I am late in making my payment?
We bill on the 1st of each month. If your payment is late we do grant a 5 day grace period. After that, you will be assessed a late fee of $10. After the 15th, there is an additional fee $25 and access will be denied until payment is received. If you become more than a month past due, we will block access and install a lock demobilizing your trailer/RV.
+ How do I get started?
+ How do I get started?
To get started you can download a contract, and email us copies of you ID and insurance papers. Call us at 512-844-7633 if you want to sign in person.
